We are currently running as normal and would like to reassure you that we'll do our absolute best to get our orders packed and delivered to you on time. However, we ask you to bear in mind that there may be delays.
We're taking measures to ensure that we are complying with the advice from the government and the NHS to help prevent spreading coronavirus and protect our staff.
We're keeping a close eye on the changing events and will update accordingly.
Shipping & Delivery
From standard to speedy, we offer three different delivery options.
Standard Delivery
Orders are dispatched via Whistl.
Please note: Shipping times can take longer during busy periods as most of the items in our shop are hand-made to your specifications.
“The service from UK Sign Shop was first class. They acknowledged my order straight away, informed me of when it would be dispatched and I received it the next day. The postage was free and it arrived in first class condition. I would have no hesitation in recommending this service.”June Verified Buyer: Yes
International Shipping
International delivery is not currently available for commercial orders.
Delivery Information
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
The length of time it takes for a sign to be created and dispatched is entirely dependent on how many orders we have to fulfil. We work methodically and in chronological order, treating each customer equally. We aim to get all orders delivered as quickly as possible while always maintaining a high standard of quality. During busy periods, orders can sometimes take over the quoted delivery time.
If our couriers are unable to successfully deliver your items due to a third attempt or access problems, your order will be returned to us. We have to allow 14-18 working days for this to be returned. Upon the return, we will contact you to arrange for it to be re-delivered to you at no extra cost.
The right packaging for a safe delivery
Boxes are amply sized and your items are well-protected to protect breakages during transit. We pride ourselves on using appropriate packaging methods and we experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable. We will guarantee that any breakage in transit will be replaced as quickly as possible at no cost to you. Breakage in transit must be reported within five working days of receiving the goods.
Come rain or shine
The best materials make for the best job. It’s that simple. Every sign is 100% weatherproof & resistant so they’re as durable as they are brilliantly designed.
Need help with your sign?
We’re all about happy customers. If you need help purchasing your sign please contact us during office hours on 0800 802 1023, or why not try our live chat.
Quick & easy to install
Every house sign comes with all the necessary fixings you’ll need to hang it. We’ve made installation a simple process, all you need is a drill and a screwdriver.