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Returns

Unfortunately, due to the nature of our products which are made to order and to your specification, we are unable to accept returns at this time. However, if you find your product is faulty we will issue either a refund or a replacement for the affected item. Distance Selling Regulations set out by the Government state that we are under no obligation to accept the return of goods that have been personalised or tailored made to your specification. However, as per our shopping guarantee if you unhappy for whatever reason with the goods you have received, you are welcome to return the product to us within 7 days and we will offer you a full refund for this item. Unfortunately we cannot refund any postage costs incurred.

For all non-personalised items, you have 14 days to let us know if you would like to return your item.

To get in contact with us, please use our contact form or see the details in the footer of our website.

What our customers say about us

You our customers are important to us, we love reading your comments, the good and the bad. They help us improve our business so we can give the delivery the best possible service and products that our customers deserve! Thanks to all the people that send in their comments to us!

"Received 2 of the 3 signs i ordered today for christmas presents. They look very good although havent taken the plastic backs off. Can't wait to see what they loom like on tbe houses after christmas hence the 4 stars for now! Xxx"

Kayleigh Clavin, London (Verified Purchased Midsummer Nights Dream)

"Great quality products, ordered 10 custom office signs and UK Sign Shop was very helpful and suggested new ideas that i had not thought of! Every has said they look really professional around the office, cheers guys!"

Charlotte, Brighton (Verified Purchased Midsummer Nights Dream)

"Thank you so much, the sign came very quickly,we are so very pleased with it, order with confidence you won't be dissapointed, an excellent product and an excellent service."

Pauline Boxold, London (Verified Purchased Midsummer Nights Dream)
Our most popular house sign this week 🙌🏻🏡 #housesign #homedecor #home #decor https://t.co/zDm0eoIbqR https://t.co/fXWqFLob8Z
Tweeted on 18 Aug 2017 2:45pm
An awesome sign created using a personalised name on the Purple Cobras logo 👍🏻 Click here for your quote… https://t.co/epYJTQlUTY
Tweeted on 15 Aug 2017 2:47pm
RT @Desper8_Dad: Ordered our house number from the @uksignshop yesterday - used them before and was very pleased. #littlethings @Groupon
Tweeted on 15 Aug 2017 2:44pm
@magicsnaps Hi! The colour on our website is white, but if you'd like we can quote for a different colour, our cont… https://t.co/HtcCsu2YMA
Tweeted on 31 Jul 2017 11:04am