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Returns

Unfortunately, due to the nature of our products which are made to order and to your specification, we are unable to accept returns at this time. However, if you find your product is faulty we will issue either a refund or a replacement for the affected item. Distance Selling Regulations set out by the Government state that we are under no obligation to accept the return of goods that have been personalised or tailored made to your specification. However, as per our shopping guarantee if you unhappy for whatever reason with the goods you have received, you are welcome to return the product to us within 7 days and we will offer you a full refund for this item. Unfortunately we cannot refund any postage costs incurred.

For all non-personalised items, you have 14 days to let us know if you would like to return your item.

To get in contact with us, please use our contact form or see the details in the footer of our website.

What our customers say about us

You our customers are important to us, we love reading your comments, the good and the bad. They help us improve our business so we can give the delivery the best possible service and products that our customers deserve! Thanks to all the people that send in their comments to us!

"Received 2 of the 3 signs i ordered today for christmas presents. They look very good although havent taken the plastic backs off. Can't wait to see what they loom like on tbe houses after christmas hence the 4 stars for now! Xxx"

Kayleigh Clavin, London (Verified Purchased Midsummer Nights Dream)

"Great quality products, ordered 10 custom office signs and UK Sign Shop was very helpful and suggested new ideas that i had not thought of! Every has said they look really professional around the office, cheers guys!"

Charlotte, Brighton (Verified Purchased Midsummer Nights Dream)

"Thank you so much, the sign came very quickly,we are so very pleased with it, order with confidence you won't be dissapointed, an excellent product and an excellent service."

Pauline Boxold, London (Verified Purchased Midsummer Nights Dream)
UK Sign Shop Logo - House Signs/Commercial Signage | UK Sign Shop #stopmotion https://t.co/HNMqs0acUl via @YouTube
Tweeted on 7 Feb 2017 12:43pm
Lovely little slate cut numbers for your home. 🏠 https://t.co/Kb7ReR4Hii https://t.co/9t16doCdnb
Tweeted on 5 Feb 2017 11:37am
Happy #weekend 🏡
Tweeted on 4 Feb 2017 10:05am
Watch “Process Of Vinyl Application To Fleet Vehicle | UK Sign Shop” on #Vimeo https://t.co/Xj7GCDOZKR
Tweeted on 3 Feb 2017 4:54pm